Leading Provider of Total Facility Services, Anytime...Anywhere
Since 1972, ERMC has delivered on the promise of “creating safe, clean and worry-free environments” for clients across the country.
ERMC services include janitorial, landscape, maintenance, and security. In addition, to facility management and repair services, ERMC offers disaster recovery relief and comprehensive consulting and project management services.
Our goal is to be a single source provider for all facility services so the customer can focus on their core business.
ERMC currently serves a wide variety of industries such as shopping centers, retail centers, commercial buildings, industrial & office centers, airports, and specialized facilities.
It is our mission to provide a full-range of innovative services, delivered with unsurpassed attention to customer service. We forge strong partnerships with our clients through a committed, motivated, and experienced team.
ERMC is a privately owned, total facility management services company headquartered in Chattanooga, TN. ERMC has grown to supporting every state in the U.S. from these regional offices:
- > Chicago, IL
- > Charlotte, NC
- > Cincinnati, OH
- > Dallas, TX
- > Easton, PA
- > Los Angeles, CA
- > Milwaukee, WI
- > Raleigh, NC
With an extensive training in criminal justice, Emerson Russell began his own security company over 40 years ago in 1972. Within two years, he expanded the company to include janitorial and facility maintenance services. In 1975, Russell started ERMC, a total facility services company known for meeting customers’ needs and exceeding their expectations.
Under Russell’s leadership, the services provided by the Chattanooga, TN based company have grown to include construction, construction clean-up, CCTV services, food processing services, landscaping, parking lot maintenance, uniforms & embroidery. These additional functions, combined with existing janitorial, maintenance and security operations, allow ERMC to customize services for their customers.
As Russell spearheaded the growth of ERMC, the company evolved into a single source supplier primarily known for providing “bundled services” to upscale malls and shopping centers across the United States. In 1998, Russell expanded the company to include facility, specialty and high tech maintenance functions for airliners and airports. Today ERMC services a wide range of markets: aviation, commercial, food processing, industrial, institutional, medical, residential, shopping centers and retail.
Holding a number of state security and private detective licenses coupled with his vast array of community and professional memberships, Russell continues to stay abreast of the needs of his customers and advancements in the industry as he leads his company forward for future growth.
Eddie Russell truly knows every facet of ERMC, having grown up in the company and joined the company part-time in 1992 while still in school. He has held almost every position in the company from a construction clean up division worker, a security guard and custodian during the winter months of school.
Eddie understands the demands on shopping center security and management having served as an Operations Director at the mall level, as an Area Manager and later a Regional Manager in the Southeast. Eddie served as the Vice President of Business Development responsible for the Aviation Division, IT Department, Central Station, Food Division, and Accounting Department before assuming his current role.
In his current role as President, Eddie manages and coaches employees, oversees the daily and overall management of the company, and is responsible for establishing corporate objectives and working with the entire team to meet them.
Eddie is a member of the International Council of Shopping Centers (ICSC), ASIS International - a leading organization for security professionals, and the Building Service Contractors Association International (BSCAI). Eddie holds security licenses in several states across the country.
Eddie is a long-time supporter of Ronald McDonald House and enjoys supporting local events as well as fishing and traveling with his daughter.
"We appreciate that ERMC provides well-trained, effective and efficient personnel. They have consistently reflected a desire to ‘get the job done’ under all circumstances."- Charles B. Lebovitz, Chairman at CBL & Associates Properties, Inc.